Contact Scent Of Time

We are here to help you choose a meaningful piece, understand product details, or get support with an existing order. Please use the contact form below and include as much detail as possible so we can direct your question to the right place.

How we can help

• Product materials, sizing, care, and styling questions.
• Gift ideas for weddings, celebrations, and special occasions.
• Help selecting Hanfu, Qipao, or heritage-inspired hair accessories.
• Solid perfume balm questions, fragrance notes, and gifting.
• Order, shipping, return, and policy-related enquiries.

For faster support

If your question relates to an order, please include your order number and the email used at checkout. For a product question, include the product name or link and any relevant style, material, or sizing detail.

Before writing, you may also find quick answers in our Shipping Policy, Refund Policy, or Heritage Journal.